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Cloud Telephony

Cloud telephony works when good old phone lines, sometimes large banks of them, terminate at a data center that uses specialized technology to make the information flowing through those phone lines accessible through a web interface. An analogy can be drawn to email. Email consists of digital data flowing through physical hardware wires accessed through a web interface.Cloud telephony (also known as hosted telephony) refers specifically to voice services and more specifically the replacement of conventional business telephone equipment, such as a Private branch exchange (PBX), with third-party VoIP service.

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